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Forum Discussion

sudoluke's avatar
sudoluke
Helpful | Level 6
4 years ago
Solved

I cannot install the desktop app on Linux Fedora 37

Gnome 43 has removed libnautilus-extension.so.1 making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.   For reference: ...
desktop
Error Messages
Install
Linux
  • Emmet's avatar
    Emmet
    3 years ago

    Hi there, 

     

    We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work. 

     

    We also recommend clearing your cache before retrying, as this can assist with some common errors. 

     

    Regards,

     

    Emmet 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi all, thanks for your reports so far on this.

 

For anyone affected who'd like to have a look internally, please let us know here and we'll reach out via email to investigate further. 

adamsb6's avatar
adamsb6
Helpful | Level 6
4 years ago

It's great to see the engagement from Dropbox on the forums, but the problem is well-described, there's nothing to be gained from reaching out individually.

 

We just need an engineer to be tasked with merging or adapting https://github.com/dropbox/nautilus-dropbox/pull/105.

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    4 years ago

    A happy Dropbox paid user for a number of years... until Fedora 37, 64 bit.

    #fail?

    Please let users know when we can expect a working system, or when we can expect

    a refund.

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