Forum Discussion

Pwheilldiipng's avatar
Pwheilldiipng
New member | Level 1
12 months ago

I can't access the desktop settings to enable the autosaving of screenshots on Windows

when I downloaded dropbox onto my laptop, it prompted me to enable auto saving screenshots as jpeg, which has been quite helpful.   however, I have not been able to enable that option on my pc, I...
desktop
Setting up the apps
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi Pwheilldiipng, thanks for bringing this to our attention.

 

Is the Dropbox desktop application running? Are you able to see the Dropbox icon in the system tray near the clock? 

 

From there, you'll be able to access the preferences to enable the screenshot option.

 

Keep me updated with any progress!

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