We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
torrmundi
2 years agoHelpful | Level 6
I can't move my Dropbox folder from D: to C: after reinstalling the app
After Windows 11 Home crashed, I had to rebuild the OS and then reinstall Dropbox. I had been using d:\Dropbox as my folder location. But Dropbox started using c:\Users\<username>\Dropbox\.
Now...
Nancy
Dropbox Community Moderator
2 years agoYes, you’re correct; unlinking and logging out of the Dropbox app are basically the same thing (sorry, I should’ve clarified above).
About the error message you mention after assigning the Dropbox folder to your d:\ drive again, can you select the parent folder of the filepath, like in the example I mentioned above ("if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Dropbox", you'll want to select the folder "D:\OtherDrive\Folder”)?
Does that help?
torrmundi
2 years agoHelpful | Level 6
I tried to make that clear that I have done that. The actual folder is d:\Dropbox. I entered d:\ (the root of d:). It then changed that to d:\Dropbox and gave the error when I saved.
- Nancy2 years ago
Dropbox Community Moderator
Hmm, I see. Can you upload a screenshot of the error you’re getting, as well as the actual location of the Dropbox folder on your d:\ drive?
I’d like to have a visual and check what else we can try.
- torrmundi2 years agoHelpful | Level 6
Here you go.
- Hannah2 years ago
Dropbox Community Moderator
Hey torrmundi, sorry to jump in here.
Without renaming your old Dropbox folder, this won't work, I'm afraid.
You'll need to rename your existing Dropbox folder to "Dropbox (old)" or similar.
Then, once you select the location that you want for the Dropbox folder and the app starts to sync, you'll need to pause syncing.
Then, move only the content of "Dropbox (old)" into the newly created Dropbox folder.When the move is complete, and not before, resume syncing.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!