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Forum Discussion
sloejelly
2 months agoExplorer | Level 4
I can't move the Dropbox folder to my D drive; I'm asked to close all files/try a new location.
My C drive is very full, but my D drive is very empty, so I'm trying to move the Dropbox folder to D drive where there is ample room. I'm following the instructions given (go to sync, scroll to move,...
sloejelly
2 months agoExplorer | Level 4
Hi Nancy, thank you for your reply.
The syncing status of my Dropbox app is currently paused, but when I resumed the syncing it synced right up immediately. I then paused it again to try your suggestion.
I hadn't restarted my laptop, so I did that, (with sync paused) and it made no difference. It still wouldn't move and gave the same error (screenshot attached).
The file types in the shared folders are a mix of PDF, DOC, DOCX, JPG, HTML, WPT (which is a waypoint file from a mapping app) and saved emails. There are also some subfolders containing more of the same filetypes.
I'm not entirely sure what you mean by the format of the drive I'm trying to move the dropbox folder to, but the file system is NTFS. Is that what you want to know?
Thanks so much.
Nancy
Dropbox Community Moderator
2 months agoPerfect! Thanks for the additional info.
Can you please resume the app’s syncing again? To move the Dropbox folder, it’s best for the app to be up to date and actively connected to our servers.
Other than that, I’d like to know how much hard drive space you have left on your C: drive at the moment, as some disk space may be necessary for the Dropbox app to move the folder over to a different location.
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