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sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

I can't move the Dropbox folder to my D drive; I'm asked to close all files/try a new location.

My C drive is very full, but my D drive is very empty, so I'm trying to move the Dropbox folder to D drive where there is ample room. I'm following the instructions given (go to sync, scroll to move,...
desktop
Error Messages
Folders
sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

 

I already resumed the syncing status and everything was up to date. But the instructions said to try to move the folder with the syncing paused.

I have 14.4gb free on my C drive

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi sloejelly, let me also jump in here! 

    Could you please let me know if you've restarted your computer since you first noticed this?

    If you did and this persists, could you access your task manager and see if there are any processes that could be accessing your Dropbox files and close them from there?

    If I were you, I'd also make sure that there are no third-party apps that could be accessing your Dropbox files, and causing this. 

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