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andream08181971's avatar
andream08181971
Explorer | Level 3
10 months ago

I can't navigate like I used to on the Dropbox site, using the Back button

This is probably something simple that I'm just not getting but I used to be able to do it and now I can't.  Let's say I am looking for a document in my dropbox folders, I used to be able to click on a folder, click on a document and then hit the back arrow to go back to the folder and then click the back arrow again to back out of the folder and be back to where I started from.  It no longer lets me do that so once I get inside a folder, I have to completely get out of dropbox to then be able to start from my main screen and go into a different folder.  Very time consuming and frustrating.

 

Thank you to anyone who responds!!!

Andrea

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi andream08181971, thanks for contacting us!

     

    I'm not experiencing the behavior you're describing, since the back button takes me back to the folder, however, I might be missing something. 

     

    Can you describe, step-by-step, exactly where you're clicking, with examples, and what buttons you're pressing? 

     

    Screenshots showing this would also help out greatly!

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