Forum Discussion

arasena's avatar
arasena
New member | Level 2
2 years ago

I can't sync a team account on my computer while having an Essentials personal account

I can't sync a team account on my computer that has an Essentials (professional) account.  The process fails when I try to log in to the computer account. I enter the data, a statement tells me tha...
account access
desktop
dropbox business
Install
Setting up the apps
arasena's avatar
arasena
New member | Level 2
2 years ago

The message appears on the Dropbox site, and in the application it stays for hours on a screen that says "logging in" but the process never ends

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

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