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billspears's avatar
billspears
New member | Level 2
7 years ago
Solved

I don't see Dropbox as an available location in the Files app. Why?

I am using ios12.1.4 and Dropbox 136.2.2. Dropbox doesn't have the passcode enabled but nevertheless does not show up as a location in the files app. FileBrowserGo does, so something is working, but why not Dropbox?  Is there a workaround?

  • Rich's avatar
    Rich
    7 years ago

    billspears wrote:

    No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


    If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

5 Replies

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  • anonymous's avatar
    anonymous
    7 years ago
    From the main Browse menu of Files, press Edit at the top-right. It should now show all available locations and you should be able to turn Dropbox on. Does that work?
  • billspears's avatar
    billspears
    New member | Level 2
    7 years ago

    Thanks for the quick response.  No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.

  • anonymous's avatar
    anonymous
    7 years ago
    Could you send a screenshot once you press Edit? Would like to see if there are any differences showing between our two Files app.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    billspears wrote:

    No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


    If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

  • billspears's avatar
    billspears
    New member | Level 2
    7 years ago

    This fixed it. Previously the edit button in Files wasn't showing anything else than the displayed locations.  Now it shows Dropbox and I can select it.  Thanks a lot, also to gregoc who had the right idea.

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