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Forum Discussion

billspears's avatar
billspears
New member | Level 2
6 years ago

I don't see Dropbox as an available location in the Files app. Why?

I am using ios12.1.4 and Dropbox 136.2.2. Dropbox doesn't have the passcode enabled but nevertheless does not show up as a location in the files app. FileBrowserGo does, so something is working, but why not Dropbox?  Is there a workaround?

  • Rich's avatar
    Rich
    6 years ago

    billspears wrote:

    No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


    If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

  • anonymous's avatar
    anonymous
    From the main Browse menu of Files, press Edit at the top-right. It should now show all available locations and you should be able to turn Dropbox on. Does that work?
    • billspears's avatar
      billspears
      New member | Level 2

      Thanks for the quick response.  No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        billspears wrote:

        No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


        If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

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