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mntgoat's avatar
mntgoat
New member | Level 2
1 month ago
Solved

I get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.

Application Affected Dropbox  Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to cre...
Android
Error Messages
Mobile
  • mntgoat's avatar
    mntgoat
    1 month ago

    Yeah I did and it didn't help. But I actually figured out the issue yesterday. For some reason I didn't have a default launcher selected. Pixel launcher was my launcher and worked fine but it wasn't selected as the default. No launcher was. Once I selected it, it started working fine. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi mntgoat! Thanks for your post. 

You’re following these steps to create a Dropbox folder shortcut, correct?

Have you restarted your Android device in the meantime and you still see the same thing? 

If yes, I'd like you to send me a screenshot of the error, to have a visual.

Keep me updated.

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