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Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
8 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
windows
  • radical_exponent's avatar
    radical_exponent
    3 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Unhappy999999's avatar
Unhappy999999
New member | Level 2
7 years ago
Yeah, I am done too. Bye Dropbox.
coxlegal's avatar
coxlegal
Explorer | Level 4
7 years ago
I’ve got this same problem too. I found this thread right away when I googled the issue. And, so I’m really shocked that it sounds like Dropbox is incompatible with Window’s system restore. And, if I’m wrong, someone from Dropbox please step in and clarify.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for nudging me here coxlegal.

    Would it be OK if I reached out to your Dropbox associated email address to work on this together?

  • Richard P.44's avatar
    Richard P.44
    Helpful | Level 7
    7 years ago

    Hi Walter - this continues to be a problem - I have contacted dropbox support as you suggested previously with the details and received no reply

    The error message I get is still the same as before

    I only continue to use Dropbox as work uses it - and at work we have had the same issue of restore not working on other computers using Win 7 where dropbox is installed

    The error message I get is on a Win 8.1 system is

    System Restore failed to replace the file (D:\Users\*****\Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during System Restore. (0x80070780)

    I have like other people on here deleted dropbox and all files and system restore works fine - so please dont ask us to contact Microsoft

    Drive D has been disabled in system restore - and that made no difference. For information Drive D is a recovery drive partition

    I have had to resort to making system images as a work around but this really isnt satisfactory

    Why arent Dropbox developers looking at sorting this? My Dropbox contract renews in September - I will be looking elsewhere for the company if it isnt resolved

    Richard

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