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Forum Discussion
Alain Church
5 months agoCollaborator | Level 8
I need Dropbox files redistributed between two drives, due to the lack of space.
Whatever is you subscription [mine 2Tb] you may think the [File System] in two way: [DISK] I have all my files on MY MAIN PC that are managed to Cloud + other BKP PCs by Dropbox. Only BKP PC get ...
Jay
Dropbox Community Moderator
5 months agoThanks for the image, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
Alain Church
4 months agoCollaborator | Level 8
I contacted the support and received a standard answer:
"Please Rewind back"
I did that... BUT ... instead of ameliorating
... it completely damaged my Thunderbird Data base...
I lost some FIFTEEN THOUSAND mails ☹
NOTE:
Thunderbird host business/private mails from 1995 in separated mails-folder
but but but . I solved it . but but but
Some a chanced event happened ... LUCKY ME ...
my SSD Laptop Disk USB containing Dropbox Folder,
got physically disconnected mid-July without me perceiving it!!!!
When I discovered that I jumped table high happy and that happened two days ago
SO ... I proceeded this way.
The SSD disk stayed not connected to the Laptop,
but I connected it to BKP-PC USB
>>>because here it's not actively seen by Dropbox's BKP-PC
Operating from BKP-PC:
> This way I was able to copy OLD LAPTOP **/Dropbox/Thunderbird under BKP Backup folders 😇
* Copy BKP-PC Current **/Dropbox/ >in BKP Thunderbird disks
* Deleted Current **/Dropbox/Thunderbird completely cleaning it!!!
Operating from MAIN-PC:
When Later .. I booted Main-PC and left it working I discovered that after 10 minutes
!! **/Dropbox/Thunderbird folder WAS not emptied by Dropbox !!!!
Unheartened ... I resolved to act manually:
So I deleted also from MAIN-PC Dropbox: Completely Cleaning _Thunderbird Folder 😰
Then ... connecting via USB the Laptop SSD to Main-PC ...
I was sure Dropbox dont see it also here and coudnt mangle it ..
From it I copied all _Thunderbird contents into Dropbox Main-PC folder.
After giving it 20 minutes to complete the Dropbox Syncs,
I started Thunderbird..
... and HAPPILY ALL FOLDERS AND ALL MY OLD E-MAILS WHERE THERE!
Thanks to my luck, while all old mails archives was recovered,
Dropbox still garbled the situation :-(
These one in red are not part of the LAPTOP-PC Archives :-(
... and Main-PC [T24] Dropbox Thunderbird's folders should have nothing inside remaining after being completely cleaned.
As you see it seems T24 conflicted with itself !! [ MAIN-PC =T24=TwenyFour ]
______________________OK_________BUT__________________
WHY I'M WRITING HERE?
JUST TO COMPLAINS ?
N O !
Because:
being unable to use my e-mails System, I was not able to comunicate with the ticket people!!!
SO THEY CLOSED THAT TICKET !!!
BUT I have to tell them:
The issues are all on the DROPBOX SIDE
...and even REWIND KEEP GARBLING THE ISSUE.
Lucky I was to have an unexpected backup of few weeks.
Last "official backup" was from January, and that would have meant:
I can recover older mails, and thunderbird would download subsequent mails
BUT
definitively loosing ALL THE SENT MAILS IN THAT PERIOD!!!
>>LESSON LEARNED<<
A) DO NOT THRUST DROPBOX
B) Restart doing a LOCAL BKP D A I L Y ... OLD METHOD
C) ... as you where doing before paying 200€ per year.
If you can /may please send this as a follow-up to the Ticket-support People!!
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