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kamatgurudatt's avatar
kamatgurudatt
New member | Level 1
7 months ago

I need to identify the Dropbox instance

I have a need to identify the Dropbox instance. Is there a unique way to identify that, something similar to org id in salesforce.
company has a dropbox instance and it also has different subsidaries which have their own dropbox instance. Need to be able to identify 1 dropbox instance from the other. what field should I use to distinguish the same?

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi kamatgurudatt, thanks for messaging the Community.

     

    Could you clarify what you mean in more detail?

     

    Are you asking which account is signed into the Dropbox desktop application at a given time? Are you creating an app using the Dropbox API?

     

    Any other info or screenshots would be helpful!

  • kamatgurudatt's avatar
    kamatgurudatt
    New member | Level 1
    6 months ago

    Thanks for responding. I might have missed that, apologies. to clarify what I am asking is this:

    1. Want to know how can customers identify the instance of Dropbox they have purchased. what is the unique thing to look at. For eg, salesforce has something called as orgID which is unique.
    2. If there are multiple dropbox accounts within the organization, then how can the customer identify their unique instances? 
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Does this article provide any information that could help you?

    Otherwise, have you tried contacting the support team directly when logged into your Dropbox Team account for further assistance?

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