Forum Discussion

lbenioff25's avatar
lbenioff25
New member | Level 1
10 months ago

I'm getting an "Installation failed" error on my macOS 15.3.1 computer.

I'm trying to install Dropbox on a MacBookPro18,3 with MAC OS 15.3.1.  If I run the Full Desktop I get this message. If I run the Offline installer once the password is enetered nothing else ha...
Install
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey lbenioff25 - sorry to hear you're having issues with this.

If you made sure that there's no antivirus, firewall or VPN/proxy setting that could be causing issues, can you please try the offline installer from this page directly and let me know how it goes when you try to install as outlined here?

Thanks!

lbenioff25's avatar
lbenioff25
New member | Level 1
10 months ago

Walter - I tried both the offline and the desktop version.  Once I double-click and the user enters their password nothing more occurs.

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