Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
lbenioff25
3 months agoNew member | Level 1
I'm getting an "Installation failed" error on my macOS 15.3.1 computer.
I'm trying to install Dropbox on a MacBookPro18,3 with MAC OS 15.3.1. If I run the Full Desktop I get this message.
If I run the Offline installer once the password is enetered nothing else ha...
Hannah
Dropbox Staff
2 months agoHey lbenioff25 and JFlive, if the offline installer didn't work and you've made sure that no security apps are interfering with the Dropbox app, can we send you an email, so we can investigate further?
lbenioff25
2 months agoNew member | Level 1
[removed per the Dropbox Community Guidelines]
- Hannah2 months ago
Dropbox Staff
Thanks lbenioff25, I just reached out to you, so we'll continue over email.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!