Forum Discussion

takefive99's avatar
takefive99
Explorer | Level 4
2 years ago

I'm still not eligible for File Provider on my Mac OS 15, why?

Hi.  I'm still not eligible for File Provider.  (Hoping to upgrade so I can access to the Office automatic save features.). Please help.   Some stats:   OSX 15 Dropbox Version 208.4.5824 ...
desktop
Install
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey takefive99, I hope it's okay to jump in!

 

Can you also make sure that you've opted in to our early releases?

takefive99's avatar
takefive99
Explorer | Level 4
2 years ago

I just opted in and have v209.3.3602. Still not eligible.  thanks for your help!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In that case, I'd recommend getting in touch with our support team directly at this point as they'll be better equipped to handle your request with account and device specific information takefive99 

     

    Let us know if you have anything else to ask or add in the meantime. 

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