Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

abance's avatar
abance
Helpful | Level 6
3 months ago
Solved

I'm trying to link my desktop app, but I get an error there are too many devices connected.

I got a new laptop and I'm trying to link this device to my work email dropbox but it won't link even after unlinking them on my account. it keeps saying that device limit has been reached but I've l...
desktop
Error Messages
windows
  • abance's avatar
    abance
    3 months ago

    Hi Walter, apparently it was actually limited by the admin it is now all good I'm able to logged in Thank you for all the help

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Have you tried a reinstall? 

Note that if its the work account I dont believe there are limits on it unless an Admin has applied those separately. 

  • abance's avatar
    abance
    Helpful | Level 6
    3 months ago

    I have tried to install and uninstall the app.

    it is a work account but it’s weird cause I already unlinked everything so it should be able to log in already

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      Hi from me as well, abance​! Since it looks like you’re part of a Dropbox team indeed (according to your screenshot), I’d also suggest checking this with your admin, in case they’ve enabled device approvals. 

      Other than that, there shouldn’t be a limit to how many devices you’ve linked to a paid Dropbox account (the 3-device limit only applies for free Basic Dropbox accounts). 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions