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drp242's avatar
drp242
New member | Level 2
6 months ago
Solved

I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.

Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
desktop
Error Messages
Mac
  • Dell_Dropbox's avatar
    Dell_Dropbox
    6 months ago

    Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!

drp242's avatar
drp242
New member | Level 2
6 months ago

I fully understand that macOS beta versions aren’t officially supported, but I wanted to post here so the team is aware and can begin addressing the issue—after all, that's part of what these betas are for.

In the meantime, I found a workaround. Someone on another forum mentioned that the Dropbox beta version 226.3.5047 worked for them, so I deleted the existing Dropbox app and downloaded the offline beta installer from:

https://www.dropboxforum.com/discussions/101003016/beta-build-226-3-5047/836143

The installer did crash a few times initially, but I was eventually able to complete the installation, and that resolved the problem.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the update, I'll leave this thread open for other users to comment. 

    In the meantime, would it be okay if I marked your post as a solution?

  • Gothier's avatar
    Gothier
    New member | Level 2
    6 months ago

    I just tried this beta version, and it did not work for me on macOS 26 DB1.

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