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drp242's avatar
drp242
New member | Level 2
6 months ago
Solved

I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.

Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
desktop
Error Messages
Mac
  • Dell_Dropbox's avatar
    Dell_Dropbox
    6 months ago

    Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!

Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
6 months ago

Hi drp242​, thanks for flagging this. Our team is aware and actively working on a fix that should be available soon. We appreciate your patience.

Pirune's avatar
Pirune
New member | Level 2
6 months ago

How long will it take? Can you specify the number of days?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi Pirune, thanks for your message.

    The issue should be resolved now. You can enable the beta version of the app from this page on your account (by enabling early access), and then you can download the beta version of the Dropbox desktop application from this page.

    Please let us know if you're still experiencing the same behavior. 

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