Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

kc1332's avatar
kc1332
Explorer | Level 3
5 years ago

Insane Slow Download Speeds

I have been dealing with insane slow download speeds for folders and files for the past few days. I have run internet speed tests which came back great. Dropbox app is up to date. The bandwidth is se...
desktop
Setting up the apps
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We appreciate your feedback here, phasetech.

 

I'd also suggest checking your Dropbox bandwidth settings, to make sure your download speed is not limited.

michael campbell's avatar
michael campbell
Explorer | Level 4
2 years ago

Same problem.  1.2 gig broadband, 16mb/s download speed from dropbox!  Speedtest shows my internet speed is fine.

 

On the plus side though, I just got a congratulations email from dropbox for making ten posts on this forum....they were all problems, so it's odd to receive congratulatory emails.  A fix would be better.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there, michael campbell, let's jump right into this! 

     

    Which platform do you use when trying to download content? 

     

    Do you use our website, desktop or mobile app? Also, feel free to let me know when you first started noticing this. 

     

    Let me know more!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!