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Tanker001's avatar
Tanker001
Explorer | Level 4
1 month ago

"Invalid Key Material Type" error in Beyond Compare 5

A number of people on the Beyond Compare Forum (Scooter Software) are reporting problems with the subject error when trying to access their Dropbox accounts using Beyond Compare. I first ran into th...
account access
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

Hello all. Thanks for the detailed rundown, that was really helpful context into this.

This error appears to be coming from Beyond Compare’s connection to Dropbox, not from Dropbox itself. Your files are safe and should still be accessible on dropbox.com or through the official Dropbox app. You may have some luck by removing and reconnecting Beyond Compare as a linked app in your Dropbox account.

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