Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

rmaddy's avatar
rmaddy
Explorer | Level 3
9 years ago
Solved

iOS, UIDocumentPickerViewController export, and Dropbox 38.2.2/38.3.4

My iOS app uses UIDocumentPickerViewController to export files from my app to a user's Dropbox account. This has been working just fine. It worked for me just a short time ago with an older version o...
Mobile
Setting up the apps
Third Party Integrations
  • Greg-DB's avatar
    Greg-DB
    9 years ago
    Thanks! We'll look into it.
rmaddy's avatar
rmaddy
Explorer | Level 3
9 years ago

Just updated to version 38.3.4 of the iOS Dropbox app and the problem is still there.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Thanks! We'll look into it.
  • David M.301's avatar
    David M.301
    Explorer | Level 3
    9 years ago

    I am experiencing the same bug.  Any selection of a folder always calls the documentMenuWasCancelled method.

    • Brendan D.'s avatar
      Brendan D.
      Explorer | Level 4
      9 years ago

      I have exactly the same problem. I cannot export anymore because when you tap "Save to Personal" or whatever folder you're saving to, the 

      `documentPickerWasCancelled` method is called and the upload does not happen. It works fine uploading to other cloud services. Just not Dropbox. I've tried it with iCloud Drive and OneDrive and they both upload the file and call `didPickDocumentAtURL` after the file is uploaded.

       

      Is this a bug in my code or a bug with the latest Dropbox client? I haven't touched this code in quite a long time and it's now suddenly not working.

       

      Thanks,

       

      Brendan

      • rmaddy's avatar
        rmaddy
        Explorer | Level 3
        9 years ago

        Brendan - All evidence indicates it is an issue with the last two updates to the Dropbox app and not your application. We just need to wait for Dropbox to fix this issue with their app.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!