We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Shawn V.2
11 years agoNew member | Level 1
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file...
- 8 years ago
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
adecinque
9 years agoNew member | Level 2
I use Dropbox for work. I am a lawyer, and I store many files with somewhat long names. The filename include details like docket name, filing party, relief requested, date, etc. The names aren't crazy long, but they aren't short either. Example:
0023 1st Am. Complaint (Jan. 1, 2017).pdf
0024 Defendant Squiggle's Mot. to Dismiss (Jan. 10, 2017).pdf
0025 Plaintiff's Br. IOT Mot. to Dimsiss (Feb. 1, 2017).pdf
0026 Defendant's Mot. for Expedited Discovery (Feb. 10, 2017).pdf
0027 Plaintiff's Br. IOT Mot. for Expedited Discover (Feb. 20, 2017).pdf
The problem is that when I look at a folder of files on the iPad, the names are truncated. I see the first few characters of the name, then ..., then the last few characters. That is not enough information; all my filenames have similar beginnings and endings, so I see something like this:
0023 1st ... 1, 2017).pdf
0024 Def ... 0, 2017).pdf
0025 Pla ... 1, 2017).pdf
0026 Def ... 0, 2017).pdf
0027 Pla ... 0, 2017).pdf
In this view, I can't tell what file I need and have to keep clicking around until I find it. The search function isn't much help because the names are all somewhat similar. Also, I might have hundreds of files in a folder.
I see no way to increase the space allotted for names (perhaps by moving the divider between the files and the viewing window). Nor do I see a way to shrink the size of the text or to scroll through the name.
Is there a way to view the whole file name when looking at a folder of files on the iPad? If not, could you please add this feature? Thank you.
Grant C.1
9 years agoExplorer | Level 3
Total frustration at the time Dropbox has taken to fix the ridiculously short file names that show in IOS - iPad.
This is such an obvious and painful fact when you have more than a few files which have similar files with show shortened to the point of mostly unusable.
Searching in community a comment was posted in 2015 and a response was it would be sorted soon!
Recently cancelled my paid Dropbox account and switched to OneDrive which finally added offline folders in IOS a little slower than Dropbox and has a slightly longer truncated file name view.
I still think Dropbox is a superior product but when it comes to doing the right thing displaying filenames Dropbox rates and F!
Maybe it will all be fixed in IOS 11 with the coming file system but the glacial improvement of key features like ridiculously short file names in IOS must surely mean Dropbox is doomed against a nowdays faster learning Microsoft.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!