We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
VAPat
4 years agoExplorer | Level 4
Is everything saved to the cloud?
I'm just about ready to wipe my 11 year old CPU. I've saved everthing to my Dropbox app and it appears everything (folders & files) I've spot checked are available when I log into my Dropbox Account...
- 4 years ago
Hey VAPat, thanks for posting your question to our Community!
If your files exist both in your local Dropbox folder and our website, it means they are both saved locally and to the cloud.
Through the Dropbox app, the local and the online version of your files are synced.
So, if you're going to wipe this computer, I would suggest you unlink it from your account first.
To unlink, just sign out of the Dropbox app or delete the computer in question from the security page in your account settings.
Let me know if you have any questions.
Hannah
Dropbox Community Moderator
4 years agoHey VAPat, thanks for posting your question to our Community!
If your files exist both in your local Dropbox folder and our website, it means they are both saved locally and to the cloud.
Through the Dropbox app, the local and the online version of your files are synced.
So, if you're going to wipe this computer, I would suggest you unlink it from your account first.
To unlink, just sign out of the Dropbox app or delete the computer in question from the security page in your account settings.
Let me know if you have any questions.
- VAPat4 years agoExplorer | Level 4Thank you!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!