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Forum Discussion
gkmach1ne
2 years agoExplorer | Level 4
Issues reinstalling Dropbox Backup from a Time Machine Backup.
Hi,
I'll start with a bit of background:
My 3TB fusion drive on my 2013 27" iMac failed recently so I replaced the HD with a new 1TB SSD.
When I try to recover from the latest backup (from a ti...
gkmach1ne
2 years agoExplorer | Level 4
Hi Walter
No, under the account tab I see this and when I click on Sign In I just see that spinning circle for hours on end.
I can also see the following window:
But when I click on Sign In With Dropbox it takes me to here after I enter my log in details:
At this point when I click on 'Allow' I reach this:
But when I click on 'Open Dropbox' nothing happens. By that I mean the page stays exactly the same...no other windows or anything pops up or opens....the dropbox icon in the menu bar stays grey.
Meanwhile the Preferences Account tab still has the spinning wheel beside the Sign In button.
I'm no expert but what I think this is to do with is folder pathways. Dropbox backup was used to backup my desktop, downloads and music folders. Since the Dropbox folder was too large to import with migration assistant, and remains on the external hard drive, there is a 'ghost' of all four these folders in the finder window, like this:
When normally it should look like this (screenshot from my MacBook Pro):
Walter
Dropbox Community Moderator
2 years agoThanks for the additional information and the screenshots too gkmach1ne
Could you please let me know if you're able to navigate to the Backups tap in the app's preferences to see if it shows as enabled there?
Apart from that, could you try these steps for your affected folders and let me know if they helped improve matters on your end?
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