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Forum Discussion

LDrop's avatar
LDrop
Explorer | Level 4
4 years ago
Solved

Loading Dropbox in Windows 11

Recently purchased new Dell desktop with Windows 11 Home (NOT in S mode). Have been using Dropbox for years with windows 10. Trying to setup Dropbox in Windows 11. I go to the Dropbox website and cli...
desktop
Setting up the apps
windows
  • Hannah's avatar
    Hannah
    4 years ago

    Hey LDrop, thanks for posting to our Community today.

     

    Can you clarify why you aren't able to install the Dropbox desktop app on your computer? Are you getting some kind of error message?

     

    If you click on this link, do you perhaps get a pop-up that suggests you install the S mode version instead?

     

    If so, there should be an option to skip this and continue to our website to install the desktop client.

     

    Can you try and let me know what you find?

     

    Thanks!

emman12's avatar
emman12
Explorer | Level 3
3 years ago

Hi Hannah

 

I'm still getting the same issues I have updated my windows 11 to the 2023 build and Im still getting the message that it is not compatible with my version of windows 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi emman12, have you tried downloading the app using this link, by any chance? 

 

Can you send us a screenshot of the error you get too? 

  • emman12's avatar
    emman12
    Explorer | Level 3
    3 years ago

    Hi Megan,

     

    I have tried the link and it still giving be the same errors

     

    here is my windows build:

     

    Edition Windows 11 Enterprise
    Version 22H2
    Installed on ‎09/‎09/‎2023
    OS build 22621.2283
    Experience Windows Feature Experience Pack 1000.22662.1000.0

     

    Please see screen shot below:

     

     

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey emman12, does your computer have an ARM processor?

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