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jpinson's avatar
jpinson
Explorer | Level 4
6 years ago
Solved

Loading Excel Files from C: Drive is Slow

When DropBox is running, my Windows 10 File Explorer is slow (8 seconds) to open Excel Files on C: drive When DropBox is not running, File Explorer loads Excel files instantly. It happens on all ...
desktop
Setting up the apps
sync
windows
  • Dixieland's avatar
    Dixieland
    5 years ago

    I had the same issue and found a workaround which works for me

     

    -> Open TaskManager

    -> Navigate to Startup

    -> Select Dropbox and push the mouse's right button for properties

    -> Got to the Table Compatibility

    -> Check the checkbox for "run this program as an administrator"

    -> Reboot your computer

    Dropbox wil run as administrator

     

    It solved the problem for me

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey there jpinson & quadroval; how are you today?

 

I'm sorry to jump in here, but I just wanted to ask if you have tried reinstalling both our desktop app and the Microsoft Excel one on the affected computers to see if it improves matters.

 

If you haven't yet, can you give it a go and let us know how it goes? 

quadroval's avatar
quadroval
Explorer | Level 4
6 years ago

Hey. I've just reinstalled dropbox app and nothing really changed.

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