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Forum Discussion

steve12955's avatar
steve12955
Explorer | Level 3
8 years ago

Location is not available... the file or directory is corrupted and unreadable

I occasionally use an old Toshiba laptop with Windows 10.  I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible.  The file or d...
desktop
Error Messages
File access
Setting up the apps
Chris G.12's avatar
Chris G.12
New member | Level 2
10 years ago

"Location is not available" (personal information removed) and "the file or directory is corrupted and unreadable" when accessing file in Windows 7.. Yet luckily I can still open the folder going through a browser to access Dropbox, open files, etc

Can you run any troubleshooting software to identify which file(s) in [personal information removed] are causing the issue? I tried to run something that said a bunch of Pandas were identifying the bad files but then a red rectangle appeared at the top saying the program had quit running. A little help please?

theresamccarthy's avatar
theresamccarthy
New member | Level 2
9 years ago

This is happening to me as well. Really need assistance. Thank you.

  • smarquina's avatar
    smarquina
    Explorer | Level 4
    8 years ago

    Did anyone get an answer to fixing this problem? Thanks!

     

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