Forum Discussion

Frank P E.'s avatar
Frank P E.
Collaborator | Level 9
3 years ago
Solved

logfile

does dropbox or the dropbox  service maintain a log file?   If so, where is it located? 
Error Messages
Install
  • Rich's avatar
    Rich
    3 years ago

    There are logs, but they're encrypted and can't be read. If an error occurs, Dropbox will usually link to a text file that it creates with the necessary portion of the log related to the error.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Frank P E., currently, we don't have any specific information on when the log is generated during the running of the Dropbox desktop application.

Frank P E.'s avatar
Frank P E.
Collaborator | Level 9
3 years ago

thanks for the  info 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!