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Mac Desktop has a blank screen with no icons after upgrade to Monterey and Dropbox for macOS
Hi, apologies if this is not the correct location.
I ugraded to Monterey recently, then almost immediately DB rolled out the new location on my iMac. Not sure where the problem is, but on startup my computer now has a blank screen with no desktop icons. I can see them all under Mac (with Apple logo)>Desktop. How can I get all these folders back onto my desktop on startup?
Thanks.
15 Replies
- Megan
Dropbox Community Moderator
Hi, back in town. Tried your solution as I said on Tues. but no joy. DB still says syncing and DB online. What will happen if I completely delete the desktop DB app and reinstall?
I have checked my events page and no activity since May 7th. I have tried to change the synced folders but the folders shown as available are not in the new location although under the Sync button the folder location shows as Users/***/Library/CloudStorage/Dropbox.
- Megan
Hey TurquoiseWoman, can you send us a couple of screenshots please?
One of the app's syncing status, and a second one showing the difference between your files online versus locally in your Dropbox folder?
Sorry, I have totally given up on DB. I have spent the entire weekend trying to sort it out. When I tried logging out and logging back in, I could not re-link my computer. I'm done. I have cancelled my subscription and moved my files out of DB. Thank you for your help anyway.
