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toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago
Solved

Mac Sonoma 17.2: Using the free Dropbox app as before BUT the menu bar icon has disappeared

Strange: I have been a member using the "free" Dropbox on my MacBook Pro r(now running Sonoma 17.2) for years. All of a sudden, the menu bar icon of Dropbox has disappeared. I have reinstalled the ap...
desktop
Install
Mac
Setting up the apps
  • toysbyus's avatar
    toysbyus
    2 years ago

    Walter and Hannah:

    You folks are geniuses! I just rebooted the MacBook Pro as asked and Dropbox icon now is visible on the menu bar where it usually was........I opened it and my files are all visible and the icon stays there now.....a very Merry Christmas and happy Holidays to you and Dropbox tech support!!!

toysbyus's avatar
toysbyus
Helpful | Level 6
2 years ago

Hello again Hannah!

 

I've been using the laptop with the DB issue all afternoon, putting it to sleep multiple times and still the DB icon is visible when it wakes back up........I almost hate to shake a stick at a sleepy dog by playing with it too much. I'll take a chance that this is resolved and wish you and Walter BOTH a Happy and Healthy New Year......and will not predict what the longevity of the DB icon issue is......thank you again so much for your patience!

Steve

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hopefully you'll be alright this time, Steve!

 

We'll be right here, though, if you need us.

 

Thank you for all your wishes and we also wish you a happy new year! All the best! ✨

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