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Forum Discussion
macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.
I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey obsidianspider, thanks for the speedy reply!
I'd definitely appreciate it if you had the patience to wait, and provide me with a screenshot when this reoccurs.
Also, one more thing to keep in mind: if you see the same message again, try searching for the Dropbox desktop app on your Mac's applications to see if it comes up with any results.
Thanks for being so response. I'd be happy to get screenshots and double-check that Dropbox shows up in the Applications folder the next time the problem shows up. Based on past automatic updates I'm guessing it will be a few weeks until the next one comes through.
Maybe in the interim someone else will see this and can share their own screenshots.
- Walter
Keep us posted anyhow obsidianspider
Until then, take care!
Same problem here. Dropbox app syncing status says "Your files are up to date". The Dropbox app does appear in the applications folder. As the OP described the cloud icon next to a newly copied file has an exclamation point in it and the file does not appear on my Dropbox account. At the top of the finder window it says it can't find the Dropbox app.
To fix the issue rather than rebooting if I just quit the Dropbox app and then reopen the Dropbox app things work fine again.
- Nancy
Sorry to hear the same thing is happening to you too, Ken74.
Do you mind sending over a full screenshot of what you see in your computer’s Dropbox folder, so that I can investigate this further?
Besides the .jpg file that’s not currently syncing, do you see the cloud icon with the exclamation mark for any other types of files?
It looks like Dropbox updated today, and the problem came back.
I'm now on version 228.4.5567
The forum will not allow me to put a screenshot in this reply, but the message "The application "Dropbox" could not be found." is now showing in my Dropbox folder
I am also seeing the "Cloud with the Exclamation Point" icon next to files that are not syncing.
The Dropbox in my menu bar near the clock shows the round "syncing" icon.
The Dropbox app appears in my Applications folder.
As a test, I did not reboot my Mac. I tried the previously suggested manual quitting of Dropbox.
Manually quitting Dropbox and restarting it got rid of the message in Finder, and allowed my files to resume syncing.- Megan
Hey obsidianspider, happy Monday!
Do you see the option to click a camera-like icon when replying back to me? It should look something like this:
Alternatively you can use Command-C to copy the screenshot and Command-V to paste it in this reply box.
Looking forward to your reply!
