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obsidianspider's avatar
obsidianspider
Explorer | Level 4
6 months ago

macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.

I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above...
desktop
Error Messages
Mac
kidhkgg's avatar
kidhkgg
Explorer | Level 4
6 months ago

I have the same problem. On Finder window, it appears "The application "Dropbox" could not be found". My dropbox is running but not syncing. I do not see the green check icons, but I do see the cloud icon with the exclamation mark for those files that is not being synced. This is resolved by quitting Dropbox and re-lauching. But it comes back after a few sleep-wakeup cycles. This problem started several weeks ago.

I'm on M3 Macbook air with MacOS 15.5. 

9elfer's avatar
9elfer
Explorer | Level 3
5 months ago

I have the same issue... brand new Mac Book Air running Sequoia 15.5.... lost all day to trying to install dropbox, deleting, reinstalling, absolutely nothing works when trying to run the app and access setting. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey 9elfer - sorry to hear about this. Could you attempt a clean, advanced reinstall and let us know how it goes?

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