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Forum Discussion

PaulSon's avatar
PaulSon
Helpful | Level 6
3 years ago

MacOS Sonoma 14.1 constant high CPU by process DropboxFileProvider

I'm using the latest version of Dropbox (v186.4.2607) on my MacBook Pro (2,4 GHz 8-Core Intel Core i9) that is running macOS Sonoma 14.1. Lately I've noticed that Dropbox is having a high cpu (150 -...
desktop
Dropbox Plus
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there roundcolour, fibble & Tevald - thanks for flagging this with us.

 

Could you all please clarify the version of the Dropbox desktop app installed on the affected devices? 

 

Also, is the app 'up to date' or still syncing your files perhaps? 

 

Any additional information or screenshots are more than welcome! 

Tevald's avatar
Tevald
Explorer | Level 4
3 years ago

Hello Walter,

Under "General" it states: v186.4.6207

 

It is syncing files although all files are up todate.

 

I am using a MacBook Pro 2019 - 2,3 GHz 8-Core Intel Core i9 - Sonoma 14.1 (23B74).

 

The problem started yesterday 7th november around 11:00 CET.

 

Thanks

Tony

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