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Forum Discussion
emendelson
3 years agoHelpful | Level 7
macOS Ventura: latest stable release won't stop syncing
Quite a few messages on this forum have spelled out problems with Dropbox under Ventura: the main one being that macOS Spotlight won't open files in the new ~/Library/CloudStorage/Dropbox folder. I'v...
- 3 years ago
I do understand where you're coming from, emendelson.
The updated Dropbox for macOS app experience was developed to adhere to the requirement as set out by Apple and to ensure the best possible experience for our Mac users long into the future.
That being said, Dropbox support for macOS continues to develop and improve, so you can also keep an eye on this article for any updates.
emendelson
3 years agoHelpful | Level 7
Thank you, Hannah. But the issues with the latest release are NOT resolved. As you know, because so many people have posted about it, if you let the latest release go ahead and move the Dropbox folder to ~/Library/CloudStorage, then you will not be able to open files from Spotlight.
These issues are absolutely NOT resolved, and the latest release of Dropbox for the Mac is a disaster for anyone who accepts the prompt to upgrade. That will be most users - and they will get nothing but trouble.
Again, these issues are NOT resolved!
Hannah
Dropbox Community Moderator
3 years agoI do understand where you're coming from, emendelson.
The updated Dropbox for macOS app experience was developed to adhere to the requirement as set out by Apple and to ensure the best possible experience for our Mac users long into the future.
That being said, Dropbox support for macOS continues to develop and improve, so you can also keep an eye on this article for any updates.
- emendelson3 years agoHelpful | Level 7
Thank you, Hannah. On the page that you linked to, this statement appears:
"Search using Spotlight isn’t affected."
This, as many posts on this forum attest, is one-hundred-percent wrong, one-hundred-percent false, one-hundred-percent deceptive. Search using Spotlight is useless, because you can't open the file by clicking on the file in the Spotlight list of search hits.
If the fault is in macOS and not in Dropbox, someone should say so. Until then, all we know is that Dropbox rolled out an update that makes files effectively unfindable, and requires a thorough reinstall to fix it. Unfortunately, Dropbox's page about reinstalling has not been updated for the new macOS version, leading to further frustration.
Many of us are paying hard-earned money for Dropbox. We shouldn't be paying for the privilege of hours of work undoing the harm done by the software we're paying for.
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