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RonLibrary's avatar
RonLibrary
New member | Level 2
3 hours ago

'Make sure Dropbox is running on your PC, then try again' error when opening files on Windows 11

Application Affected Dropbox for PC Device Lenovo M60e Operating System/Browser (if using the web) Windows 11 Pro 25H2 with February updates Dropbox App Version (if using the app) ...
desktop
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 hours ago

Hey RonLibrary - thanks for bringing this to our attention. 

Can you try the latest stable version of the app (instead of the beta you're currently using) from this page and let me know if this persists? Just make sure to toggle off the 'early releases' from the account's settings first. 

If it does, I'd appreciate a screenshot of the exact error you're getting so that I can have a look too.

Thank you!

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