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Forum Discussion

cosfordparker's avatar
cosfordparker
Explorer | Level 4
3 years ago
Solved

My Dropbox app isn't working as expected, the icon does nothing.

Hello -  The Dropbox icon in my application menu sends me to my Dropbox file list in Finder.  And that's all it does.   I run a Mac and lost the Dropbox icon/functionality in the Menu Bar when ...
desktop
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi cosfordparker, could you try quitting other menu bar icons for other apps to see if this reveals the Dropbox icon, as it's possible that it could be automatically hidden.

cosfordparker's avatar
cosfordparker
Explorer | Level 4
3 years ago

So - I've been fighting this for months and months - and the Dropbox icon was on the menu bar the whole time - but hidden.  Geez. 😳

 

Thanks!!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi cosfordparker, don't worry about it, I'm glad everything is back on track! 

 

If you need anything else, give us a shout. 😎

  • lmp628's avatar
    lmp628
    Explorer | Level 3
    3 years ago

    My Dropbox Icons on the task bar and desktop BOTH only open my file explorer files list... I click on the Dropbox file to get to my files, but notice the camera uploads from my phone are NEVER up to date. I have to log into the Dropbox website on-line to get it to update. Right clicking on any file in the Dropbox file does NOT bring up any Dropbox features... only the regular file explorer options.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi lmp628, thanks for posting here today! 

       

      Let's check a few basics first, such as the Dropbox version and syncing status of the app. 

       

      You should be able to find this by locating your Dropbox icon on your task bar, next to your WiFi, and hovering your mouse there. Can you check, and let me know more? 

       

      Keep me posted! 

      • lmp628's avatar
        lmp628
        Explorer | Level 3
        3 years ago

        Hi Megan,

        My Dropbox Icon is not near my wifi symbol. The only icons I have are for desktop shortcuts to my Drobox files which are synced with my computer.

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