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cosfordparker's avatar
cosfordparker
Explorer | Level 4
3 years ago
Solved

My Dropbox app isn't working as expected, the icon does nothing.

Hello -  The Dropbox icon in my application menu sends me to my Dropbox file list in Finder.  And that's all it does.   I run a Mac and lost the Dropbox icon/functionality in the Menu Bar when ...
desktop
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi cosfordparker, could you try quitting other menu bar icons for other apps to see if this reveals the Dropbox icon, as it's possible that it could be automatically hidden.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lmp628, thanks for posting here today! 

 

Let's check a few basics first, such as the Dropbox version and syncing status of the app. 

 

You should be able to find this by locating your Dropbox icon on your task bar, next to your WiFi, and hovering your mouse there. Can you check, and let me know more? 

 

Keep me posted! 

lmp628's avatar
lmp628
Explorer | Level 3
3 years ago

Hi Megan,

My Dropbox Icon is not near my wifi symbol. The only icons I have are for desktop shortcuts to my Drobox files which are synced with my computer.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey lmp628, sorry to jump in here, but I just wanted to mention that if you don't see the Dropbox icon in your menu bar/system tray then the desktop app is probably not running on your computer.

     

    In that case, you can relaunch it from your Apps folder. 

     

    Let us know of any updates! 

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