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Jayson L.
6 months agoHelpful | Level 7
My Dropbox desktop app was updated on my Windows device. Now I can't tell if my content is synced.
OK, so the day I dreaded seems to have finally come.
Dropbox rolled out its "new appearance model" to production, bringing the end of the era of status icons overlaid on program icons and, instead,...
Jayson L.
6 months agoHelpful | Level 7
And, anticipating the request to see what hovering over the tray icon looks like:
- Megan6 months ago
Dropbox Community Moderator
Hey there, Jayson L., let's see what we can find about this!
Keep in mind that for security, and privacy reasons we can't access any third-party links. I've also removed them to avoid further traffic from users that might be visiting our Community.
Now onto what you mentioned. As a first step, can you let me know the OS you're using? Also, when did the update take place?
Also, can you send me a couple of screenshots of the app's syncing status, and the "sync pending" message you see too?
You should be able to click the camera-like icon when replying back to us, and attach your screenshots there.
Keep me posted, and we'll take it from there!
PS: Update. I just saw the screenshot that you sent thanks to Rich's help!
How long has this been an issue? If you right click on these folders, do you see the option there to make them either "available offline", or "online only"?
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