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Jayson L.
6 months agoHelpful | Level 7
My Dropbox desktop app was updated on my Windows device. Now I can't tell if my content is synced.
OK, so the day I dreaded seems to have finally come.
Dropbox rolled out its "new appearance model" to production, bringing the end of the era of status icons overlaid on program icons and, instead,...
Megan
Dropbox Community Moderator
6 months agoHey Jayson L., thanks for all the updates!
It sounds like your desktop app recently got the Dropbox for Windows update.
If you right-click on these folders, is there any option to make them available offline from your context menu? What is the state of the files when you access one of these folders, and what icons do you see next to them?
Have you tried quitting the app, and re-starting it again?
Jayson L.
6 months agoHelpful | Level 7
I'm sorry, Megan. I don't have time for this. After all this back-and-forth, you're just now realizing that I got an update?
This update has worried me since I saw it in beta, and now that it's been released to production, it's still very woefully not ready for prime time.
I have tried everything. Quitting and relaunching. Rebooting. Updating to the next production release after the one that initiated the problem in the first place. Running in compatibility mode. You name it.
They couldn't leave well-enough alone, could they?
I'm ending my Dropbox subscription and have begun migrating to a new provider.
It's an awful shame, as I liked the service, but if there's so much as an inkling of a question as to whether or not I can control the residency of my data, all bets are off.
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