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My Dropbox desktop app was updated on my Windows device. Now I can't tell if my content is synced.
OK, so the day I dreaded seems to have finally come.
Dropbox rolled out its "new appearance model" to production, bringing the end of the era of status icons overlaid on program icons and, instead,...
Anyway, moving the "affected" child folders in and out of Dropbox changed their status to "Always available on this device" - which is great, as that was the intention.
However, the parent folders still did not change their status from "Sync pending" even when the child folders were moved out, nor when they were moved back in.
Frankly, if the last resort is to opt out of the "Dropbox for Windows updates" which disables the purpose of this new update then I guess that just eliminates the need for having the said update in the first place.
I would have preferred to have been able to troubleshoot this issue more thoroughly with actual verbose logging and not just relying on what's displayed in Windows Explorer or the app's Activity Log when you right-click on the tray icon.
On another note, the said update itself should have even respected all the existing sync settings for all folders and items when it installed but instead it re-downloaded to disk all folders and items that were originally marked as "Online-only". Fortunately, there was enough physical disk space to accommodate what happened and had to redo granular sync settings, but it shouldn't have been necessary.
"On another note, the said update itself should have even respected all the existing sync settings for all folders and items when it installed but instead it re-downloaded to disk all folders and items that were originally marked as 'Online-only'. Fortunately, there was enough physical disk space to accommodate what happened and had to redo granular sync settings, but it shouldn't have been necessary."
This seems to have happened in my case. Unfortunately, I do NOT have the necessary disk space, so now not only is my computer almost full (and nowhere near done syncing), but unlinking and relinking Dropbox as tech support suggested created a bunch of conflicted sync folders, and I've had to pause the whole thing again as I just don't have the space. So now I can't save/edit/sync files on my computer (which I really preferred to do, as Dropbox for Windows retains my original file data yet mobile Dropbox doesn't). :(
I haven't heard back since (I'm a Plus user so have been contacting through e-mail), I'm hoping because it's the weekend and not because they've run out of ideas. All the complaints about these latest updates in the community, though, aren't encouraging.
(Also the changes they made to the forum layout here make it terribly laggy and nearly unusable, ugh!)
