Forum Discussion

Fredrik_P's avatar
Fredrik_P
Helpful | Level 5
29 days ago
Solved

My Windows 11 desktop app is crashing after renaming files I've synced from the mobile app.

Application Affected Dropbox desktop Client Device PC Operating System Windows 11 Dropbox App Version  237.4.5655 Question or Issue App crash during sync. Step by ste...
  • Fredrik_P's avatar
    Fredrik_P
    28 days ago

    Hello

    It seems like it is working again now. Didn't reinstall or anything.

    Best regards,
    Fredrik

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