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Forum Discussion

pentagramwookie's avatar
pentagramwookie
Helpful | Level 6
5 months ago
Solved

Navigating within the Dropbox folder in File Explorer in Windows 11 is very slow

I'm having an issue when navigating through the folders in the Dropbox directory on Windows 11. It is taking approximately 30 seconds to open any folders within the Dropbox folder. I timed one just n...
desktop
windows
  • TaikiBessho's avatar
    TaikiBessho
    4 months ago

    Regarding the following thread on the Microsoft community, I uninstalled the iCloud app. It resolved the problem. I have never tried to reinstall the iCloud app so far.

    https://learn.microsoft.com/en-us/answers/questions/4375161/windows-explorer-with-onedrive-extremely-slow?source=docs

Alexed66's avatar
Alexed66
Explorer | Level 4
5 months ago

I have the same error since 10th of July on my Windows 11 Pro 64 bit PC at home. In the windows explorer on the main panel any files or folder needs around 30-40 sec to open it. On the left side navigation panel I can see everything. If I use any software to open any files, like Excel, PS, etc. I can open it very fast without any issue. In my main Dropbox folder I see a grey lock icon(!), which was not there before. I send you this screenshot as well. I already tried reinstall dropbox, windows, but northing changed. I can also open any files in my Dropbox folder with Total Commanfder without any problem.

Evergreener's avatar
Evergreener
Explorer | Level 3
5 months ago

Hey Alexed66, I will submit to support as Jay suggested, but if you find a solution, could you reply to my post and let me know? I will do the same.

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