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Forum Discussion

Jennifer G.29's avatar
Jennifer G.29
Helpful | Level 6
5 years ago

No dialog box when connecting external HD?

I want to back up my external HD to my Dropbox account.   What should happen: When I connect the external drive, I should get a popup that asks if I want to back up the external drive, I select i...
Computer Backup
desktop
Setting up the apps
sync
eggospartan's avatar
eggospartan
Explorer | Level 3
5 years ago

Hey All,

 

Same issue-- Drive is formated as HFS+ but I am not prompted to backup when the drive is connected. Is there any available fix? 

wouterv-42's avatar
wouterv-42
New member | Level 2
5 years ago

Same issue here: 

- 4 TB external drive, with 1.11 TB used

- formatted "Mac OS Extended (Journaled)" according to Disk Utility, which apparently is just a different name for "HFS+"

- macOS 10.14.6

- dropbox v135.4.4221

- 2 TB family plan

- no suspiciously named hidden files in root of drive which would mark this drive not te be used by Dropbox Backup (what name or mechanism does Dropbox use for this anyway?)

 

A solution would be greatly appreciated

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