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margotgommers's avatar
margotgommers
New member | Level 2
12 months ago
Solved

No sync icons and right-click menu items on Mac

Dropbox was working fine on my laptop until recently. I don't remember any manual update of any program or OS recently. I'm on MAC Venture 13.4.1 + Dropbox v213.4.4597 The sync icons and the men...
desktop
Mac
sync
  • xjlevx's avatar
    xjlevx
    9 months ago

    I was finally able to figure it out. You need to follow all the steps listed in the first response AND delete all the dropbox files on your computer. that was the only way i was able to get Dropbox to "refresh" and then the icons started showing in finder. It's scary having to delete all the files on your computer hoping they come back but they do

margotgommers's avatar
margotgommers
New member | Level 2
12 months ago

Hi Hannah , yes please, I can't seem the option to send you a DM though

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey margotgommers, I just sent you an email, and I'll be happy to see you there!

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