Notification Badge in Menubar Icon - How Do I Make It Go Away?

The version is V187.4.5691  not quite sure what you  mean by synching "status..." my files are synching, but the blue synching icon does not function...

koorbloh

Hi there Koorbloh, sorry to jump in here, but could let us know if you tried accessing your notifications on the desktop app to see if there's any unread notification that's causing this?

Any additional information or screenshots are more than welcome! 

that's the first thing i did. no notifications! but there was an old transfer that had no gone through. but i deleted that. red numeral on two different computers.

koorbloh

the notifications read "all quiet now...."

koorbloh

Hey Koorbloh, would you mind sending over a screenshot of the icon, so we can have a visual of this as well?

Hi Hannah,

here is the screen shot:   

hope that helps....not to be able to see when a saved file to dropbox is actually synching is very annoying.....

koorbloh

Could you check your account online for any notifications and mark them as read -just in case- and restart your devices as well? 

If the issue persists, please send us a screenshot of the notifications window too Koorbloh 

there are no notifications. i've tried shutting down, i've tried re-installing. the red numeral appears on two different pc's with dropbox. here's the notification panel:

And I assume you also checked the website for any unread notifications there as well Koorbloh?

If so, let us know here and we'll reach out via email to have a further look internally. 

Hi...not sure what you mean by "check the website..." isn't that the ONLY way of checking notifications? at any rate, i have done so on multiple occasions. as the screen shot shows, there is nothing there....please reach out on email since this is quite annoying...and thanks for your help!

koorbloh