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MajorHavoc's avatar
MajorHavoc
Collaborator | Level 9
3 years ago

NTFS support on a Mac

Dropbox backup of an NTFS drive attached to a Mac,  The Mac can read files on the drive by default, or with an inexpensive driver (like from Paragon Software) can read and write to NTFS drives. I migrated my media machine from Windows to Mac, but my 12 TB media disk is NTFS. Using Paragons driver, It works just fine with Logitech Media server as well as Plex. But Dropbox will not back up or sync files on this disc. Please add NTFS file support to Dropbox for Mac. Community, please vote. 

4 Replies

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  • KVNTaylor's avatar
    KVNTaylor
    New member | Level 2
    5 months ago

    Dropbox Backup FAQ page: https://help.dropbox.com/organize/dropbox-backup-faq

    "What types of external hard drives are supported for Dropbox Backup?

    On macOS: HFS+, APFS, exFAT, FAT32."

    It seems that NTFS external hard drives are still not supported.

    AFAIK, NTFS is a proprietary file system developed by Microsoft. macOS doesn’t support writing to NTFS natively, but there are third-party tools such as iBoysoft NTFS for Mac, Mounty, and other apps that allow macOS to interact with NTFS drives more fully. With these tools, you can write to NTFS-formatted drives, including tasks like copying files to them, installing software, downloading files, etc.

    As a workaround, you can copy your existing files from your 12 TB NTFS drive to your Mac, then reformat the drive to HFS+ or APFS. Alternatively, you can copy the files you need from Dropbox to your Mac and then move them to the NTFS drive using an NTFS for Mac driver.

  • MajorHavoc's avatar
    MajorHavoc
    Collaborator | Level 9
    3 years ago

    I am not sure it is a bug, but more like a choice to not support NTFS file systems on the Mac. Even though it is read only supported natively. What I do not understand is why they chose to not support it? 

  • Doud's avatar
    Doud
    Helpful | Level 5
    3 years ago
    Hi there
    Any new for the resolution of this bug ? This should be fixed….
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey MajorHavoc, thanks for dropping by our Community to share your thoughts on this.

     

    Your feedback has been noted in our system - please let us know if you have anything else to add.

     

    Thanks!

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