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Online-only not working in Surface Pro 11 (Snapdragon version)
Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue. I cannot have any online-only file in my SP11, thus I canno...
Hi everyone! The issue has now been fixed.
If you haven't done so yet, please ensure that you're running the latest stable version available, and if the behavior persists for you, please report back so that we can log a help request for further review.
Thanks for your patience while the team was looking into this!
Well, after trying offline installer for ARM, x64, both gave this incredibly, brilliant, full of information tiny error screen:
Then tried the Windows Store version and... voila! now it is synchronizing online only... However, after a message telling me that there is a limit of 500.000 files, and I must use selective sync.
In my SP11 that is not a significant issue, but suddenly, in my main Mac mini... I got the same message!!!!!! The account disconnected, I had to start over and now I cannot have all my files on my main computer!!!
Is there any way to oversee this? Because if it is not, Dropbox is completely unusable to me, and I will ask for a full or prorated refund and completely remove the account.
Neal
Community Manager
Community ManagerHi rfog, I'm sorry to hear about the issues you've been running into.
Can you confirm if you did SelSync and reduce the files?
If not, this can cause issues with with performance. Aside from that, can you confirm if you are still having issues launching Dropbox on you Mac Mini? If so, I'd be happy to escalate this further and we can provide further support.
