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rfog's avatar
rfog
Collaborator | Level 9
11 months ago
Solved

Online-only not working in Surface Pro 11 (Snapdragon version)

Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue.  I cannot have any online-only file in my SP11, thus I canno...
desktop
File access
Storage space
windows
  • Neal's avatar
    Neal
    5 months ago

    Hi everyone! The issue has now been fixed. 

    If you haven't done so yet, please ensure that you're running the latest stable version available, and if the behavior persists for you, please report back so that we can log a help request for further review.

    Thanks for your patience while the team was looking into this!

Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
10 months ago

Hi mirabelle,

Our team is aware of an ongoing issue affecting ARM architecture and are currently working on a solution.

As soon as we have an update, I'll let the community know.

zoed_'s avatar
zoed_
New member | Level 1
10 months ago

Is there an update on the timing for a solution to this issue please Dropbox?

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi zoed_, 

    Not just yet but I'm personally keeping an eye on this issue internally so as soon as there's an update, I'll let everyone on this thread know.

    Thank you for your patience!

    • JAXSIMON's avatar
      JAXSIMON
      Explorer | Level 4
      9 months ago

      I would also be very interested in a solution. Thank you.

       

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