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Mistic_John's avatar
Mistic_John
New member | Level 1
11 months ago
Solved

Opening the Dropbox folder enables Num Lock.

Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only...
desktop
Dropbox Basic
windows
  • Mistic_John's avatar
    Mistic_John
    9 months ago

    Hi, it looks like this bug has been fixed with the release of version 219.4.4463. Thanks!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi there Mistic_John - thanks for the additional information there.

Can you please try a reinstall and let me know if this persists? 

If it does, you could also try creating a new OS profile and trying to install the app there. 

ArtV's avatar
ArtV
New member | Level 1
11 months ago

I've also been having the same problem for a few days now. Every time I open the Dropbox folder through the icon on the Taskbar it activates Num Lock and also Alt. I have Windows 10 and I've already tried reinstalling the application.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey there @ArturV - thanks for bringing this to our attention. 

    If it's not too much to ask, can you try creating a new OS profile and try to install the desktop app there? 

    Do you get the same results? 

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