Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Mistic_John's avatar
Mistic_John
New member | Level 1
11 months ago
Solved

Opening the Dropbox folder enables Num Lock.

Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only...
desktop
Dropbox Basic
windows
  • Mistic_John's avatar
    Mistic_John
    9 months ago

    Hi, it looks like this bug has been fixed with the release of version 219.4.4463. Thanks!

Mistic_John's avatar
Mistic_John
New member | Level 1
11 months ago

Hello Walter,

I have reinstalled Dropbox, but unfortunately the issue persists.

Creating a separate OS profile just to try to fix a bug like this seems like an overkill, to be honest

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Mistic_John, can you try these steps for an advanced reinstall of the app, to see if that makes a difference?

  • Mistic_John's avatar
    Mistic_John
    New member | Level 1
    11 months ago

    Hello Hannah,

    Yes, I went through advanced reinstall, deleting stuff in the registry and any Dropbox-related folders (except the main file folder), all as mentioned in the instructions. Sadly, this didn't change anything and the num lock notification keeps on popping up

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!